Returns & Refunds
Return of Products by you
We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition.
Changes and Cancellation
Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.
If any orders are cancelled by you after procurement, but before being shipped by slatestore.in, then we will charge restocking fee applicable as per the product category.
All refunds will be processed to the same account from which the payment was initiated.
Refunds will be done within 4-7 days after receiving and inspecting the product.